StreamPicks respects your right to control your personal data. This page explains how to delete your account and the information associated with it.
1. Delete your account in the app (fastest)
You can delete your own account directly from inside StreamPicks — no email needed:
- open Settings → Account → Delete Account;
- confirm by typing DELETE and re-signing in to verify it's you;
- your account and data are then permanently removed.
Deletion is immediate and permanent: your collection, decks, leagues, teams, arena history, and virtual items cannot be recovered.
2. Request deletion by email
If you can't access the app, email support@streampicks.app and include:
- the email address associated with your account;
- your StreamPicks username (if available);
- a statement requesting account deletion.
We verify your identity before deleting, then process the request.
3. What data will be deleted
When your account is deleted, we remove:
- your account and authentication credentials;
- your username, profile, and bio;
- your card collection, decks, and virtual items;
- your league, team, and arena activity tied to your account;
- your preferences and settings.
After deletion, you will no longer be able to access your account.
4. Data that may be retained
Some limited data may be retained for legitimate operational or legal reasons, including:
- security and moderation logs
- fraud-prevention records
- aggregated gameplay statistics that do not identify individual users
We limit retained information to what is needed for these purposes. Security, fraud-prevention and legal records may still contain identifiers where necessary; aggregate statistics do not identify individual players.
5. Processing time
In-app deletion is immediate. Email requests are typically processed within 7–14 days, and we may contact you to verify your identity first.
6. Re-registering & data requests
After your account is deleted, you may create a new account using the same email address if you choose, but previous gameplay data will not be recoverable. To request a copy of your data instead of deleting it, use About → Privacy Requests in the app or email us.
7. Are you a creator?
This page is about deleting your player account. If you're a creator (or represent one) and want your name or likeness removed from the game, that's a separate request — use our creator takedown page.
8. Advertising and analytics information
In app versions with optional advertising measurement, open Profile → Settings → Ad measurement → Turn off to withdraw your choice. On iPhone you can also turn off StreamPicks under Settings → Privacy & Security → Tracking. Turning off measurement disables new optional install/open event logging to TikTok and Meta and withdraws Google advertising consent. Requests already started may finish. Withdrawing permission or deleting your StreamPicks account does not automatically erase all information already received by TikTok, Meta or Google.
To request access to or deletion of advertising or analytics information, email support@streampicks.app and identify the service involved and whether you used iOS or Android. Do not send passwords or payment details. We will verify your request and explain what information we can locate or request for deletion. Because some partner records use device or app-instance identifiers rather than your StreamPicks account ID, additional steps through the partner may be needed.
You can also use the privacy controls and request channels described by TikTok, Meta and Google. Their retention rules and legal obligations apply to information they hold. Store purchase records are controlled separately by Apple or Google. See our Privacy Policy for the data each integration uses.
9. Contact
If you have questions regarding account deletion or data privacy, please contact: